1. Payment

Payment for vehicle storage is due upon commencement of storage and is payable on the 1st of the month thereon. No vehicle can be released unless payments are up to date.

2. Notice and Access

WCS require a minimum of 24hrs notice to access or temporarily remove your vehicle, WCS will provide adequate notice should the store be inaccessible for any lengthy period. “WCS” request that one months' notice is given prior to your vehicle’s permanent removal.

3. Lien

You agree to grant "WCS" the lien over any vehicle stored at our premises. Lien refers to our right to retain property until any debt or other obligation is discharged. The lien is immediately released when your account is settled in full. Vehicles subject to outstanding storage fees of more than 3 months may be removed from the store and kept outside. Vehicles subject to outstanding fees of more than 6 months, will be issued with a final notice for payment. Failure to settle any outstanding sums within 28 days of receipt of such final notice may result in the sale of your vehicle, the proceeds of sale shall be used to cover the unpaid debt (including any costs incurred in the sale of the vehicle and costs of enforcement). After all outstanding sums due to “WCS” have been settled, any surplus proceeds of the sale will be held in trust for you.

4. Insurance

“WCS” do not provide insurance and recommend that you keep your existing car insurance policy active while your car is in storage with us. You will need to notify your insurance provider that your vehicle is in storage under our care.

5. Complaints

It is essential to inspect your vehicle before removing it from the "WCS" facility. Depending on the nature of your complaint, failure to perform an inspection might later affect your right to claim. If your vehicle has been transported using a third-party delivery service, then you must inspect your vehicle upon its arrival. "WCS" endeavour to settle any complaint within 14 days. All complaints must be submitted in writing to our registered address.

You are obliged to inform "WCS" of any pre-existing damage on your vehicle prior to commencing storage. "WCS" acknowledge that in some cases you may not be able to detect any pre-existing damage. Legal action may be taken if the circumstances surrounding a non-disclosure of damage information appear to be fraudulent.

6. Duty of Care

"WCS" have a duty of care towards your vehicle whilst it is in storage. However, the extent of which is dependent on your chosen storage tariff. For instance, if you wish to store your vehicle outside then "WCS" refuse to accept any liability for damage caused from the weather or environment; namely paint fading from UV rays, corrosion from exposure to rain, interference from birds and any other issues arising from outdoor storage.

7. Confidentiality

“WCS” retains or records no confidential information. Customer details are not passed to third parties and are used only in accordance with the Data Protection Act.

8. Images for marketing

WCS features images of the vehicles in store for marketing on its website and social media platforms, registration numbers will not be visible in these images. Customers have the right to opt out by informing WSC at the time of commencement.

9. Indemnity

"WCS" cannot accept any claims, losses, liabilities, damages, and expenses (including legal fees), arising from your use of this website.

10. Consumer Rights

None of the above Terms and Conditions affect your statutory consumer rights.

11. Changes to these Terms and Conditions.

“WCS” reserves the right to update the Terms and Conditions at any time, without notice.